Returns & Exchanges

Returns & Exchanges

WHAT IS YOUR RETURN POLICY?
We apologize, but all orders cannot be returned or exchanged and are final sale. We will however happily replace damaged, defective, or incorrect items. Otherwise, all sales are final. Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product is received. For packages lost in transit, all claims must be submitted no more than 4 weeks after the estimated delivery date.

We understand there are sometimes mitigating circumstances to exchanges and we will deal with those on an individual basis because our customers deserve it. Email us at shop@buzzfeed.com to see if there can be an exception made.

 

Contact Us

Still need help?  Email us at shop@buzzfeed.com and make sure to include your first and last name, email address, phone number, order number, and a brief description of what the issue is and someone from our team will get back to you as soon as we can!