Shipping Policy

Holiday Shipping Update:

This holiday season shipping couriers are not able to guarantee holiday delivery for any online orders. We recommend placing orders as soon as possible to give your products the best chance to deliver by 12/24.

Please note the following when placing your orders:

  • All orders are subject to a standard 4-6 business day fulfillment window and may be longer due to higher than normal order volumes.
  • All shipping services are estimated based on the shipment date, not the order date.
  • Due to the surge in holiday orders it may take shipping carriers a few additional days in transit for delivery.

We're doing our best to fulfill orders as quickly as possible and appreciate your support during this holiday season. Have more questions? Reach out to us at shop@buzzfeed.com.

 

COVID-19 Update:

Due to COVID-19, we are seeing occasional delays in order production and fulfillment. All shipping carriers are experiencing some delays in transit as well due to high volumes of shipments. If you think your order is experiencing a delay, please feel free to email shop@buzzfeed.com with questions about your order.

Safety regulations:

The partners we use to power our store are taking every precaution to protect the health and safety of their workers, while working hard to continue producing and fulfilling orders from the store.

 

Domestic Shipping Policy:

Shipment processing time: All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

Some of our items are produced based on-demand and require 5-7 business days production time plus your selected shipping method time. These on-demand products are marked on the product description page.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates:

We offer all shipping rates from USPS and UPS. Shipping charges for your order will be calculated and displayed at checkout.

Shipment to P.O. boxes: We only ship to PO boxes via our Standard Flat Rate shipping method.

Shipment confirmation & Order tracking:

You will receive an order confirmation once your order has been confirmed and placed. This confirmation will outline your order contents and selected delivery method. You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.


International Shipping Policy // Customs, Duties and Taxes

We ship internationally! Please note that Shop BuzzFeed is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Shop BuzzFeed is not liable for any products damaged or lost during shipping, however please contact us if your order is lost or damaged by the carrier and we will file a claim for you.